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Mozilla Solo Closes on 30 November. Your Export Does Not Include Your Images

Solo deletes every site on 30 November 2026. The ZIP export contains your HTML and a CSV of image links, not the images themselves. Here is what to save.

Mahitosh DeyMahitosh Dey📅🔄Updated Oct 8, 2026⏱7 min read
Mozilla Solo Closes on 30 November. Your Export Does Not Include Your Images
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Mozilla Solo Closes on 30 November. Your Export Does Not Include Your Images

Mahitosh Dey

By Mahitosh Dey · Independent opinion · No sponsored content · Affiliate disclosure

Mozilla Solo, the AI website builder aimed at people running a business on their own, closes on 30 November 2026. Its own homepage carries the notice, and its shutdown FAQ is unusually direct about what happens next: every website is deleted, and there is no way to recover your site, account, or data after that date.

Most of what you will read about this says the same two things. Solo is closing, download your sites before the deadline. Both true, and both leave out the part that will actually cost people something.

The export does not contain your images

This is Solo's own wording, from its shutdown FAQ. The download gives you a ZIP containing an HTML export of your website, a CSV file with links to your image assets, and your contact form and newsletter submissions.

Then it says this:

Image source files are not included in the ZIP.

Read that again if you built anything on Solo. The CSV holds links to your images. The images live on Solo's servers. Solo's servers go away on 30 November, and the links in your CSV go with them.

So the obvious action, clicking Download and filing the ZIP somewhere safe, produces a folder that looks complete and is not. You find out in December, when you open the HTML and every picture is a broken icon.

Download your images individually, before the 30th. There is no bulk option mentioned and no second chance.

Two dates, not one

Every write-up gives you 30 November. There is an earlier one that matters if you were paying.

DateWhat happens
1 October 2026The date refunds are calculated as of. Already passed
30 November 2026Operations cease, all sites deleted, nothing recoverable

If you had an active Pro or Grow subscription, Solo says you get a prorated refund for the unused portion of your current billing period, calculated as of 1 October, paid automatically to your original payment method. You do not have to ask for it, and your subscription will not renew.

Worth checking your card statement rather than assuming. Automatic refunds are automatic until they are not.

If you bought a domain through Solo, start today

Domain transfers are the slowest item on this list because one step depends on a person replying to an email.

Solo's instructions for moving a Solo Domains registration:

  1. Create an account at Name.com
  2. Complete the required contact information
  3. Obtain your Account Code
  4. Email that code to support@soloist.ai
  5. Add billing information at Name.com

Step four is the one to be early about. You are sending a message to a company that is winding down, and a support queue in the last weeks of a shutdown is not a fast place. Seven weeks sounds like a lot until you are waiting on a reply in week six.

If the domain is how customers find you, this is the part that is genuinely urgent. A site you can rebuild. A domain in limbo is a business with no address.

What to do, in order

Do these in this sequence, because the slow one goes first.

1. Start the domain transfer. It is the only step that depends on someone else.

2. Download your images, one at a time. Not the ZIP, the images. The ZIP is step three.

3. Download the ZIP export. HTML, the image-links CSV, and your form and newsletter submissions. Those submissions are real data you probably cannot reconstruct: they are the people who contacted you.

4. Check for the refund if you were on Pro or Grow.

5. Then pick somewhere new. Not before. Choosing a new builder is the fun part and the part with no deadline on it.

Where to go instead

Checked on 8 October 2026. All of these resolve and serve a page.

Carrd is the closest match to what Solo was for. It has a genuinely free plan, up to three sites with all core features, which is rare in this category now. The catch is the one that matters to Solo users: custom domains are not available on the free plan. The single paid tier is $19 a year and adds custom domains with SSL, forms, embeds, analytics and branding removal. Nineteen dollars a year is close enough to free that it is worth knowing about before you commit to something costing that per month.

Durable, Framer, Wix, Hostinger and Webflow are all running. They sit at different points between "type a prompt, get a site" and "learn the tool properly", and which one fits depends mostly on whether you want to be in a design tool at all.

One small thing worth knowing: carrd.co and durable.co both redirect to their .com equivalents. If you have an old bookmark it still works.

I have not run a full test of each of these for this piece, and I am not going to pretend otherwise. What I checked was that they exist, serve a page, and that Carrd's free tier is real, because a recommendation to a free-tier audience is worthless if the free tier is a trial. Our free tools roundup covers how often that turns out not to be the case.

Why this keeps happening

Solo is the second AI product this year to close with a reasonable notice period and a clear export path, which makes it one of the better shutdowns. Plenty of others have gone dark with neither.

The pattern underneath is worth noticing if you are choosing a replacement. A free website builder from a large organisation is a product that has to keep justifying itself internally against everything else that organisation could fund. A $19-a-year tool from a small company has one job, and the money it makes is the reason it exists. Neither is safe, but they fail for different reasons and on different timescales.

The practical version: whatever you move to, find the export button before you need it. If there is not one, that is the answer.

Sourcing

Everything about the shutdown comes from Solo's own pages, read on 8 October 2026: the closure notice on soloist.ai and the shutdown FAQ at support.soloist.ai. The closure date, the ZIP contents, the line about image source files, the Name.com transfer steps and the 1 October refund calculation date are all quoted from there rather than from reporting about it.

soloist.ai was serving HTTP 200 when this was written. The product is still running, which is the only useful moment to publish something like this.

Checked and found alive on the same date: carrd.com, durable.com, framer.com, wix.com, hostinger.com, webflow.com, name.com. Carrd's free-tier details come from its own site.

One thing I could not check: whether refunds have actually reached people. If you were on Pro or Grow and nothing has appeared, that is worth chasing before the support queue gets worse.

This post sits alongside what happened to these AI tools, which tracks products that have shut down, been renamed, or are closing on a published date.

Tags:#ai-tools#free-ai-tools#ai-comparison

Frequently Asked Questions

When exactly does Mozilla Solo shut down?

30 November 2026. Solo's own notice says it will cease operations on that date and that every website will be deleted. Its shutdown FAQ is blunt about what follows: there is no way to recover your site, account, or data after that date. A second date matters too. Subscription refunds are calculated as of 1 October 2026, which has already passed.

Does the Solo export include my images?

No, and this is the part most coverage leaves out. Solo's shutdown FAQ says the ZIP contains an HTML export of your website and a CSV file with links to your image assets, plus your contact form and newsletter submissions. It then states plainly that image source files are not included in the ZIP. You have to download your images individually before 30 November or they go with everything else.

What happens to a domain I bought through Solo?

It has to be moved to Name.com, and the process needs an email rather than a button. Solo's FAQ says to create a Name.com account, complete the required contact information, obtain your Account Code, email that code to support@soloist.ai, and then add billing information at Name.com. Start this early, because it depends on a human replying to you.

Do I get a refund if I am paying for Solo?

If you had an active Pro or Grow subscription, yes. Solo says you receive a prorated refund for the unused portion of your current billing period, calculated as of 1 October 2026, paid automatically to your original payment method. Your subscription simply will not renew. You do not need to request it.

What should I move to instead of Solo?

For a single simple site, Carrd is the closest match and has a real free plan: up to three sites with all core features, though custom domains require the paid tier at $19 a year. Durable, Framer, Wix, Hostinger and Webflow are all running too. Which fits depends on whether you need a custom domain, and that is the one Solo feature the free alternatives usually hold back.

Was Solo a Mozilla product?

Yes. Solo came out of Mozilla's new products group and the site still carries a Mozilla reference. It ran at soloist.ai rather than on a mozilla.org address, which is why searching for solo.mozilla.org returns nothing at all. That subdomain does not resolve on any public DNS resolver.

Mahitosh Dey
Mahitosh DeyFounder, AI Vault

Mahitosh Dey is a developer, working since 2019, and the founder of AI Vault. He started using AI tools in his own projects in 2022 and has published 24+ hands-on reviews and tutorials here since. He writes mainly for content creators, freelancers, students, and IT beginners. He pays for Claude Code himself and uses free trials for the rest.

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